This is how Barbara succeeds in being solution-oriented

An argument with friends when playing, a bad day at school, having doubts about what to study or bad results at school despite working hard? Barbara is a natural in comforting her children and solving their problems. Find out how this attitude is also a true asset during work.

Here's the final movie out of a set of 4: 4 movies and related articles will give you a little peak in the lives of 4 co-workers. How come they match AUSY like Oreo cookies and a glass of milk, like bacon and eggs or like a jar of Nutella and a spoon?

Part 4: devoted mother and Barbara, who currently has the title of account manager and who knows how to fix small and big problems at home and at work, thanks to her positive attitude.

How did you develop this solution-oriented attitude?

Barbara: "I guess I've always been like this. I love when things move forward and want for everyone to feel comfortable. Being curious and listening, but also make people talk to each other, is important. It gives a clear overview of the situation."

"During the years, I learned what works best when communicating and which tone to use, both at home and at work. As a mom, I'm constantly solving my children's little and big problems, just like any other parent."

"At work, it became clear to me that before fixing a problem, it's important to understand what the problem is about. There's more to it than just the tip of the iceberg. I want to wrap my brain around every aspect of the problem."


Barbara troost zoon

As an account manager, you're in close contact with colleagues, candidates, consultants, and clients. Being solution-oriented probably is indispensable.

"Yes, absolutely. I'm here to listen, to find a solution and to make sure that everyone gets the answers they need. Finding a solution to a problem is only possible when everyone agrees and understands that there's a better path."

"I'm always trying to be enthusiast and positive. When things get difficult, I think it's important to focus on the good things. Coming up with answers, creative and out of the box thinking, understanding the needs of my interlocutors and communicating properly: that's how I handle it."

The slogan used in the campaign is: 'AUSY, it's you'. What does that mean to you?

"I appreciate the fact that AUSY accepts its employees as they are. Since the company allows you to make use of your personal skills, you can achieve goals your way. I can truly be myself, and therefore, my work goes well and I enjoy it."


Barbara troost zoon

Your movie quotes: 'Listening is 99% of the solution. Always'. Could you explain that a little more?

"The quote perfectly reflects what I think. When people approach me to discuss a problem or a need, I try to reassure them and give them confidence by taking the time to listen.


Now it's your turn!

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